Report a bad smell

Bad smell

Sometimes, a city can be a smelly place. Odors are part of life in a busy metropolitan area. But when a foul smell makes life unbearable, there is place you can turn for help.

Investigators with the Louisville Metro Air Pollution Control District will check out your odor complaint and, if warranted, can cite violators who fail to address the problem.

Here are steps you can take to combat annoying and persistent odors in your neighborhood.

1. When an odor is affecting your immediate health and safety – such as burning your eyes or causing physical discomfort – call 911.

2. Otherwise, contact APCD for odors that are less threatening but still annoying.

3. Help us track the odor. Tell us where you first detected it, the date and time it was detected, and how long it lasted.

4. Take note of any characteristics, such as “chemical,” “flowery,” “burnt,” “strong,” “mild,” or “obnoxious."

5. Jot down your observations so you’ll have a record of the problem.

CONTACT US
During normal business hours (8 a.m.-5 p.m. Monday through Friday), call (502) 574-6000.

On nights and weekends, report the problem here. You can also download the MetroCall 311 app and report it that way.