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Department Phone (area code 502) Hours
Mayor's Office
527 W. Jefferson St.
Louisville, KY 40202
574-2003 8 a.m. - 5 p.m.
Metro Council
601 W. Jefferson St.
Louisville, KY 40202
574-1100 Main office: 8 a.m. - 5 p.m.
See councilperson's website for hours
Air Pollution Control District 574-6000 8 a.m. - 5 p.m.
Animal Services / Animal House 361-1318 / 473-PETS (7387) See hours
Belle of Louisville 574-2992 9 a.m. - 5 p.m.
Bike Louisville 574-6473 8a.m. - 5 p.m.
Brightside 574-2613 8a.m. - 5 p.m.
Codes & Regulations (Formerly IPL & Planning & Design) 574-3321 7:30 - 5:00 p.m.
Cashier closes at 4:30 daily.
Code Enforcement Board 574-8164 See hours
Community Action Partnership 574-1157 8 a.m. - 5 p.m.
Community Relations and Events Contact 8 a.m. - 5 p.m.
Community Services & Revitalization 574-4377 8 a.m. - 5 p.m.
Convention and Visitors Bureau 584-2121 9 a.m. - 5 p.m.
Coroner 574-6262 For emergencies after hours contact: 574-2117 8 a.m. - 4 p.m.
Corrections 574-2167 8 a.m. - 5 p.m.
County Attorney 574-6336 8 a.m. - 5 p.m.
Criminal Justice Commission 574- 5088 8 a.m. - 5 p.m.
Downtown Development Corporation 584-6000 9 a.m. - 5 p.m.
Economic Growth & Innovation 574-4140 8 a.m. - 5 p.m.
External Agency Fund 574-5241 8 a.m. - 5 p.m.
Extreme Sports Park 368-5865 Office: 8 a.m. - 5 p.m.
Emergency Management Agency 574-3900 24/7
Emergency Medical Service (EMS) 574-4260 8 a.m - 5 p.m.
Health and Wellness 574-6520 See hours
Human Relations Commission 574-3631 8 a.m. - 5 p.m.
Human Resources 574-8100

The HR lobby is open from 8 a.m. – 12 p.m. on Mondays, Tuesdays, and Fridays. Regular office hours for employees are 8 a.m. – 5 p.m. Monday-Friday.

Internal Audit 574-3291 8 a.m - 5 p.m.
Iroquois Amphitheater 368-5865 8 a.m. - 5 p.m.
Jefferson Memorial Forest 368-5404 8 a.m. - 5 p.m.
Kentuckiana Works 574-2500 8 a.m. - 5 p.m.
Locust Grove 897-9845 Monday thru Saturday 10 a.m. to 4:30 p.m. / Sunday 1:00 p.m. to 4:30 p.m.
Louisville Free Public Library 574-1611 See hours
Louisville Fire 574-3701 Office: 7 a.m. - 5 p.m.
Louisville Science Center 561-6100/800-591-2203 Mon. - Thurs. 9:30 a.m. to 5 p.m.
Friday - Saturday 9:30 a.m. to 9 p.m.
Sunday 9:30 a.m. to 5 p.m.
Louisville Tennis Center 456-8140 Varies per season
Louisville Water Company Customer Care Phone is available Monday - Friday 8 a.m. - 7 p.m.
(502) 583-6610, 1-(888) 535-6262 or 1-(888) 220-3155 in Bullitt County
Louisville office:
8 a.m. - 5 p.m. M-F

Bullitt office:
8:30 a.m. - 4:30 p.m. (closed for lunch from 1 p.m. - 1:30 p.m.)
Louisville Zoo 459-2181

Open daily year-round.
Closed only on Thanksgiving, Christmas and New Years Days.
September to Mid-March:
10 a.m. - 4 p.m. (exit by 5 p.m.)Mid-March to Labor Day:
10 a.m. - 5 p.m. (exit by 6 p.m.)

Management and Budget 574-3211 8 a.m. - 5 p.m.
MetroCall 574-5000 or 311 7 a.m. – 7 p.m. M-F
Metro Housing Authority 569-3400 8 a.m. - 5 p.m.
Metro Parks 456-8100 8 a.m. - 5 p.m.
Metro Parks Golf 456-8145 Office: 8 a.m. - 5 p.m. Course hours vary
Metro Arts Center 937-2055 Monday 5-9 pm; Tuesday Wednesday and Thursday 10 am-9 pm; Friday and Saturday 11 am-4 pm.
Metro Police 574-7660 24/7
Metropolitan Sewer District (MSD) 587-0603 8:15 - 5:00 p.m.
MetroSafe 572-3460 24/7
MetroTV 574-1907 8 a.m. - 5 p.m.
Neighborhood Place See website for each location
NIA Center 574-3700 8 a.m. - 5 p.m.
Office of Globalization
Formerly International Affairs)
574-4774 8 a.m. - 5 p.m.
Office for Women 574-5360 8:30 a.m. - 5 p.m.
Office of Youth Development 574-0854 8 a.m. - 5 p.m.
Parking Authority of River City (PARC) 574-3817 8 a.m. - 5 p.m.
Property Valuation Administration (PVA) 574-6380 8 a.m. - 4 p.m.
Motor Vehicle Division: 8:30 - 4:30 p.m.
Public Works 574-5810 8 a.m. - 5 p.m.
Revenue Commission 574-4860 8 a.m. - 5 p.m.
Riverside,
the Farnsley-Moreman Landing
935-6809 Tuesday - Saturday, 10:00 am to 4:30 pm, year-round. 
Sundays, 1 p.m. to 4:30 p.m. (March - November)  Closed on Sundays - December through February.
Solid Waste 574-3571 8 a.m. - 5 p.m.
Transit Authority of River City (TARC)(Bus) 585-1234 8 a.m. - 5 p.m.
Waterfront Development Corporation 574-3768 8:30 a.m. - 5:30 p.m.
Youth Detention Services 574-6177 8 a.m. - 5 p.m.