Contact Metro Government Departments

Live Chat One of the best way to contact Louisville Metro Government during business hours is to use Live Help.  Just click here!

Our MetroCall customer service representatives take hundreds of calls and emails a day on a wide variety of subjects related to city government, and also work with city department contacts to get answers and solve issues fast.  Call MetroCall by dialing 311 or 574-5000. 

If you have a service request to submit, you can go directly to our MetroCall online service request tool by clicking here

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See list and phone number of Metro Directors

All of the following numbers have a 502 area code.
Visit a department website for physical addresses: