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MetroCall 311
MetroCall 311 Online offers a fast, simple and convenient way to obtain information or request a service from Louisville Metro Government.
Top 10 Questions & Answers
Citizens contact MetroCall 311 by phone or online with questions and concerns about many topics. Click to get answers for the top ten concerns!
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Live Help
During regular business hours, 8 until 4:30, you can connect with MetroCall online using our Live Help tool by clicking here.
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Request a Service
To request a service, register a complaint or share a comment or suggestion about Louisville Metro Government issues or concerns, click here.
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Contact Us
Contact MetroCall by email. To reach MetroCall by phone, simply dial 311 or (502) 574-5000 - 24 hours 7 days a week.
311 can be accessed via a cell phone if your cellular company carrier has programmed the 311 number to its towers. If not, you can call (502) 574-5000 on your cell phone and be connected to the 311 call center.
To see department phone numbers, click here. |
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