Welcome to a quick overview of Louisvilleky.gov.
Louisvilleky.gov was rated the number 1 city website in America in 2012 from the Center for Digital Government! You'll be surprised by all the information and tools available to you. There’s no way to cover all the features in this space, but did you know…
Quickfind - On the homepage, you can enter your address in MetroCall 311’s Quickfind and find your junk set out dates, garbage day, yard waste day, your council district, your police district and beat number & fire district. Once you know your police district and beat number, you can go to the Metro Police website and click on their new crime map section where you can map crime around your address and subscribe to crime notifications.
If you click on the MapIt area in Quickfind, it carries your address over where you can map city services and locations on a map, from driver licenses and county clerk locations to animal adoption locations to health clinics and much more. And it gives you distances to locations from your address!
Submit a Service Request!
Below MapIt, you can start a service request and track an online service request with MetroCall or live chat with MetroCall customer service during normal business hours.
Our list of mapping tools just keeps growing! Here are some useful things you can now map on our site:
You can see how your government is spending your money. Use the city’s search engine to search for “transparency.” The first page returned lets you see how the city spends its money, where it gets its money, search city expenditures & vendors, see employee salaries, put in an open records request and much more. And our new Open Data Portal has a whole new look, featuring the most popular data sets for download in an improved interface, with more options to view, sort and filter.
Want to attend a city planning or council meeting but don’t know when they happen? The fastest way to find a board of zoning or upcoming planning meeting is to use the website’s search engine and enter search terms such as planning meetings or BOZA. In fact, the search engine is the fastest way to find much of what you are looking for. And of course, the Metro Council website has a number or resources for you to look up existing local laws, go to or speak at a meeting, see meeting agendas, find popular ordinances, find events in your district and follow all of the work of the council.
Stay Informed – The city’s site has a new digital subscription service called GovDelivery that allows you to subscribe to over 100 different e-news topics via email or text. Just look for the red envelope on the city’s homepage. And just below that, the CodeRED logo allows you to sign up for emergency alerts from the city, including severe weather alerts.
Mobile Apps – The city has two mobile apps for those of you with smart phones. Look for the links at the top of the city’s homepage. Louisville Mobile features news, events, metro park features, restaurant inspection scores and more. MetroCall 311’s mobile app lets you take a picture of a pothole or concern and submit it directly to the city for inspection!
On the Codes and Regulations website, www.louisvilleky.gov/ipl, you can search for property maintenance issues, create a building permit report, look up HVAC and electrical permits and submit a special event like a street block party completely online. And we have a new feature to map construction-related permits citywide.
Pay for Something – The city now offers many different ways for you to get it done online. Just click on the Service Directory tab on the homepage for more information. Here’s a list: