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  Features

Crisis De-escalation Techniques


Examples of Crisis De-escalation Techniques

  • Officers will speak calmly and quietly
  • Maintain a reasonably safe distance
  • Respond to rage with quiet assurance
  • Be willing to repeat themselves
  • Make no sudden moves
  • They will not challenge delusions
  • Listen carefully and not interrupt
  • Be patient . . . . time is on your side!