Records Management

400 South First Street
Louisville, KY 40202

Robin Oates -- Email


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CRASH
(502) 574-2129

Debbie Kinney -- Email

The CRASH Unit is responsible for processing all of the accident reports that are taken by the Louisville Metro Police Department. Upon entry, the reports can be picked up, when they are ready, at the Public Service Counter.

Operation Hours: 7:15 am - 4:30 pm, Monday - Friday


Data Entry
(502) 574-7042

Debbie Kinney -- Email

The Data Entry Unit primarily transcribes information from incident reports and arrests generated by sworn personnel into the LMPD Records Management System.

Operation Hours: 7 am - 6 pm, Monday - Friday


Processing Unit
(502) 574-2065


Robin Vaughan -- Email

The Processing Unit is responsible for processing all incident reports and arrests for accuracy and ensuring compliance with national reporting standards. Once the clerks have determined the report is correct, it is sent to the Data Entry Unit for entry into the Records Management System.

Operation Hours: 7 am - 4:15 pm, Monday - Friday


LMPD Service Center
(502) 574-5673

Susan Bowling -- Email

The LMPD Service Center includes the services of the Telephone Reporting Unit (TRU) and the Crime Tip Line. The LMPD Service Center is responsible for taking reports in lieu of sending a police officer to the scene. The center also compiles crime tips generated from the community. The LMPD Service Center operator gathers all the information related to the crime committed and enters it into the Records Management System.

To contact TRU to make a police report, please call the MetroSafe Call Center at (502) 574-7111, where it will be determined if it meets the criteria for which TRU can take the call and the report.

Operation Hours: 24/7



Public Service Counter
633 West Jefferson Street
Louisville, KY  40202
(502) 574-7058


Sandy Goose -- Email

The Public Service Counter is the central location where citizens can obtain official copies of incident reports, accident reports and arrest transcripts. This unit assists customers in person, fields calls from the public concerning records related matters and collects fees and reimbursements for the department.

Operation Hours: 8:30 am - 4:30 pm, Monday - Friday



False Alarm Administrator
633 West Jefferson Street
Louisville, KY  40202
(502) 574-2308

Pam Steiger -- Email

The False Alarm Administrator is responsible for the implementation and oversight of the false alarm ordinance.