Quickly find your junk set out dates, garbage and recycling pick up days, and public safety information.

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Just dial 311
Or (502) 574-5000
24 hours a day

 

MetroCall 311

Mayor Fischer Unveils New Citywide Emergency Alert System

Mayor Fischer Unveils New Citywide Emergency Alert System Code Red is Louisville's free new notification system to stay updated in the event of an emergency. Learn more and sign up now.

Connect with MetroCall 311 Online to Report Issues

Connect with MetroCall 311 Online to Report Issues
Is there a street sign down? Do you drive by potholes? Do you walk by a crumbling sidewalk? If you notice these or other problems then you should report this to us!  Click here.

Wondering About Options for Junk Removal?

Wondering When to Set Out Your Junk?
That's the number one question MetroCall receives!  Visit our junk disposal page to learn more about your options and how to find your set out dates online!

Property Maintenance - A guide for tenants, landlords & homeowners

Property Maintenance - A guide for tenants, landlords & homeowners
Check out our property maintenance guide for tenants, landlords and homeowners which outlines obligations that help to make our neighborhoods good places to live.

 Popular Content

Junk PIckup
Junk Pickup

Recycling
Recycling

Garbage
Garbage

Yard Waste
Yard Waste

Report a Problem
Report a
Problem

Abandoned Vehicles
Abandoned
Vehicles

Popular Questions
Popular
Questions

Contact Us and Live Chat
Contact Us
Live Chat

MetroCall 311



About MetroCall 311
Did you know that MetroCall has been the customer service center for the City of Louisville and now Metro Louisville for over 22 years? MetroCall 311 started as CityCALL in 1989 in order to help reduce government red tape and improve accountability. It’s the place where you can request a service, offer a suggestion, ask a question, share an opinion, register a complaint and even pass on a compliment relating to city services and events.  Learn more.