Metro Parks surveys park users
Friday October 22, 2004
SURVEY ALLOWS LOUISVILLE’S CITIZENS TO PROVIDE INPUT ON LOCAL PARKS
ONLINE SURVEY AVAILABLE AT METRO-PARKS.ORG
LOUISVILLE (October 22, 2004) – For the next three weeks, Metro Parks is surveying citizens to determine their overall impression of Louisville’s park system. The survey, which begins today and continues through November 12, will be used to build a five-year marketing plan for the department and help plan future park improvements.
10,000 printed surveys will be distributed through mailings and direct interaction with park users. Completed surveys may be mailed back to Metro Parks at no cost to the citizen. An easy-to-use online version of the survey is also available at www.metro-parks.org. The survey takes less than 10 minutes to complete.
“This survey will give us a better sense of how people feel about our parks,” said Mayor Jerry Abramson. “If you’re a regular park user, we want to know which places you visit, and why. If our parks and recreation facilities aren’t part of your routine, we want to know what we can do to change that. The feedback from these surveys will ultimately help us deliver better services and do a better job informing citizens about those services.”
In addition to demographic information, the survey asks users which parks they visit, how they feel about the features and maintenance of those parks, how they would like to receive information about the parks and, for those who don’t use local parks, the opportunity to say why. Citizens without Internet access who don’t receive the printed survey can pick up a copy at the Metro Parks administrative offices in Joe Creason Park, 1297 Trevilian Way. That office is open weekdays from 8 a.m. to 5 p.m.
Creative Alliance assisted with the survey’s development, and students from the University of Louisville's School of Urban and Public Affairs are helping Metro Parks distribute the surveys and analyze results.