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Metro Newsroom

Metro Government’s Technology Director Receives National Honor

Wednesday February 23, 2011

Louisville Metro Government’s Chief Information Officer, Beth Niblock, has been named one of Government Technology Magazine’s Top Doers and Dreamers for 2011.

Beth NiblockNiblock and her Metro Technology Services team have helped citizens connect with city government and use services by creating new mobile apps for smartphones, streaming the mayor’s news conferences live, enabling citizens to license their pets, obtain permits and perform many other services online.

“Since 2002, we’ve dedicated the March issue of Government Technology to 25 people who cut through the public sector’s infamous barriers to innovation – tight budgets, organizational inertia, politics as usual, etc. – to reshape government operations for the better,” according to the magazine. The award targets individuals in state and local government, education and the private sector who have devised unique ways to use technology to increase efficiency and improve services -- a challenge made more difficult during tough economic times..

“Our goal is to ensure that Louisville Metro Government is at the top of its game in efficiently providing services to citizens, and technology is an increasingly valuable tool,” said Mayor Greg Fischer. “Beth and her team are doing an excellent job of integrating technology on behalf of our customers – the citizens.”

Niblock joined city government in 2003 as the CIO for Louisville’s newly merged Metro Government, and oversaw the challenges of integrating technology related to the city’s financial system, email systems, public safety, human resources, among others.

In 2006, Niblock transformed the city’s website,, which led to a 3rd place national ranking in the Center for Digital Government’s Best of the Web Awards. Since 2006, the site has consistently placed in the top 5, winning 2nd place in 2010. In addition, Metro Government placed 2nd in the Center for Digital Government’s Digital Cities Survey in 2010.

In 2009-2010, Niblock’s technology team deployed a new way for users of the city’s website to see inside city government’s checkbook by launching the Your Tax Dollars at Work web portal. The site offers an easy way for residents to see where the city gets its money, how it spends taxpayer dollars, and search city expenditures and city employees’ salaries, among other tools.

Currently, Niblock is focusing her attention on supporting Fischer’s LouieStat initiative for providing a new data-driven tool which will help gauge, measure and improve the performance of city government. “I can’t imagine a more exciting time to be in city government, working with Mayor Fischer and having the talented team I have here in technology,” Niblock said. “There are so many new tools being deployed and discovered to help streamline government, and improve how we connect with citizens.”

See the full Government Technology article here: