Volunteer for VEC

Safe Havens Program: Safe Exchange and Visitation

The Safe Havens program is funded through a federal grant from the U.S. Department of Justice in partnership with the Office on Violence Against Women. The program includes a visitation and exchange center.

The Visitation Center is located at the Family Place where supervised visitations allow children to spend time with the non-residential parent in a safe, non-threatening environment that is family- and child-friendly.

The Safe Exchange Center is located at the Home of the Innocents and provides a safe place for the exchange of children between residential and non-residential parents.

The visitation and exchange centers strive to make the transition from one parent to the other as easy as possible by being cognizant and sensitive to the emotional and psychological elements associated with the visit/exchange and by having toys, crayons, snacks and other comforting items available to the children while they are at the center. All parties must be court ordered into the program through the Court System.

The program is designed with safety as a key concern. There is no contact between parents during visitations or exchanges thereby enabling ‘No Contact Domestic Violence Orders’ to remain in effect. Parties are assigned staggered arrival and departure times and thorough security measures are in place.

Hours of operation

Exchange Center
Monday 5pm-9pm
Wednesday 5pm-9pm
Friday 4pm-8pm
Saturday 10am-6pm
Sunday 12pm-8pm
(Supervised Visitation is also offered.)

Visitation Center
Monday, Tuesday and Wednesday 4:30-8:30pm Saturday 9am–3pm


The Safe Exchange Center is located at:

Home of the Innocents
1100 E. Market St.
Louisville, KY 40206

The Visitation Center is located at:

Family & Children's Place
1800 Neville Drive
Louisville, KY 40216

Volunteer opportunities:

Volunteer opportunities are available at both locations to monitor visits and exchanges, provide clerical support, data entry, and assistance with small research projects. Background and reference checks are required for anyone who wants to volunteer.

Donations of toys, coloring books, crayons and other items are accepted.

Child's hands

For more information, brochures, or presentations please contact:
Louisville Metro Office For Women

Community Outreach Specialist:

Safe Havens Project Director