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Operations and Maintenance

About Us

The division is responsible for many different maintenance activities such as, pavement and shoulder repairs, drainage within the right of way (outside the MSD service area), litter pick up, guardrail repairs, and tree maintenance within the right of way.

This unit is responsible and coordinates all Metro Louisville snow & ice removal operations utilizing other divisions and departments as partners.  Operations and Maintenance also, clear storm damage debris from roads and right of ways of down trees and flood debris after events. 

District Offices

Arborist Department 444 S 5th St
Road Maintenance
   East District 595 Hubbards Ln
   Central Division 3515 Newburg Rd
   West District 617 Outer Loop

Contact Operations and Maintenance

Greg Hicks Sr. - Assistant Director
Tim Maier - District Operations Administrator

Use the online form (click here) to submit your question or concern. Please specify "Operations and Maintenance" in your message. Alternatively, you can reach us by phone at 502-574-5810.


Contact MetroCALL at 502.574.5000 or 311 and give a detailed description and approximate location/address. MetroCall is open 24 hours a day 7 days a week. Or use our online reporting tool: MetroCALL Online