Traffic Operations

Do you need to report a Walk signal out of order, or do you need Report a Flashing Signal? Do you know of a Missing Stop Sign or a downed Street Name sign? 
Traffic Operations organizes all of these efforts and more.. 
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Special Project

Louisville Metro LED Retro-fit Project

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Policies

We have implemented a new policy regulating the installation of new speed humps.  The policy can be viewed here using adobe reader.
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HOW TO REPORT PROBLEMS?

contact MetroCALL at 502.574.5000 or 311 and give a detailed description and approximate location/address.  MetroCall is open 24 hours a day 7 days a week.

Or use our online reporting tool:
METROCALL ONLINE


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Pat Johnson, PE
Engineering Supervisor
Senior Traffic Engineer for traffic signals


Administration/Signal Operations:

• Questions and/or request for pavement markings.
• Open Records i.e. Traffic signal timing, traffic data.
• Questions concerning Traffic
  engineering/operations.
• Traffic & pedestrian signal operations.
• Traffic engineering support.
  
  Additional Information:
  Request for traffic signals and/or stop signs require a traffic study.  This may include traffic counts.  They always require a site visit and a review of the accident history.  If the sign is non-regulatory, Signs and Marking may make the call.  They also determine if additional speed limit signs are required.
  
  Request to raise or lower the speed limit requires engineering studies and should be referred to Traffic Operations.
  
  Open Records request requires a review of our files.  By law we have 3 days to respond.  If it will take longer, we generally call the person and let them know.  That is considered a response.  Any citizen may make a Open Records request on just about anything.  The most common are those involving a traffic accident, signal timing, maintenance etc., or traffic tickets i.e. any official parking restrictions, speed limit or when speed limit changed.  We do get request for accident reports but since we are not the custodian for those records, we have to refer to Metro Police Department.