Trouble Viewing Our Forms

Adobe Acrobat Reader X

If you are having trouble viewing forms on our website, then you need to make sure that Adobe Acrobat Reader X is properly installed on your computer. 

If you do not have this software, click here to download a free copy. Please follow the manufacturer's instructions for installing and using this software. If you require technical assistance, please visit or for support.

 Get Adobe Reader

System Requirements for Adobe Acrobat Reader X:


  • Intel® 1.3GHz or faster processor
  • Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 3 (32 bit) or Service Pack 2 (64 bit); Windows Server® 2003 (with Service Pack 2 for 64 bit; Windows Server® 2008 (32 bit and 64 bit); Windows Server 2008 R2 (32 bit and 64 bit); Windows Vista® Home Basic, Home Premium, Business, Ultimate, or Enterprise with Service Pack 2 (32 bit and 64 bit); Windows 7 or Windows 7 with Service Pack 1 Starter, Home Premium, Professional, Ultimate, or Enterprise (32 bit and 64 bit)
  • 256MB of RAM (512MB recommended)
  • 260MB of available hard-disk space
  • 1024x576 screen resolution
  • Microsoft Internet Explorer 7, 8, 9; Firefox 3.6, 4.0 or 6.0; Chrome
  • Video hardware acceleration (optional)

Note:  Microsoft Update KB930627 is required for both Windows XP SP2 64 Bit and Windows Server 2003 SP2 64 Bit.


  • Intel processor
  • Mac OS X v.10.5.8 or 10.7
  • 512MB of RAM (1G recommended)
  • 415MB of available hard-disk space
  • 800x600 screen resolution (1024x768 recommended)
  • Apple Safari 4 for Mac OS X 10.5.8 and Mac OS X 10.6.7; Safari 5 for Mac OS X 10.6.7 - 10.6.8

Note:  The Louisville Metro Revenue Commission does not offer technical support for Adobe Acrobat software.

All tax forms must be printed using a high quality printer and exactly match the printed forms available from the Metro Revenue Commission. Laser printers, ink-jet printers and bubble-jet printers, in good working condition, should give printouts of acceptable quality. Some high-resolution dot-matrix printers may give acceptable printouts. Thermal printers and low-resolution dot-matrix printers do not produce acceptable quality forms.