Trouble Viewing Forms

Adobe Acrobat Reader

If you are having trouble viewing forms on our website, then you need to make sure that Adobe Acrobat Reader is properly installed on your computer. 

If you do not have this software, click here to download a free copy. Please follow the manufacturer's instructions for installing and using this software. If you require technical assistance, please visit http://www.adobe.com or http://www.adobe.com/support/products/acrreader.html for support.

 


System Requirements:
Adobe® Acrobat® Reader 5.0 System Requirements

Windows

  • Intel® Pentium® processor 
  • Microsoft® Windows® 95 OSR 2.0, Windows 98, Windows Millennium Edition, Windows NT® * 4.0 with Service Pack 5 or 6, Windows 2000, or Windows XP (recommended upgrade procedure) 
  • 32 MB of RAM (64 MB recommended) 
  • 150 MB of available hard-disk space 
  • 70 MB of additional hard-disk space for Asian fonts (optional) 
  • CD-ROM drive

* Internet Explorer 4.0.1 or later required for Windows NT users


Macintosh 

  • PowerPC® processor 
  • Mac OS software version 8.6*, 9.0.4, 9.1, or Mac OS X * 
  • 32 MB of RAM (with virtual memory on) (64 MB recommended) 
  • 150 MB of available hard-disk space 
  • 70 MB of additional hard-disk space for Asian fonts (optional) 
  • CD-ROM drive

Mac OS X support

* Some features may not be available


Printers   
 
 These forms must be printed using a high quality printer. The forms must precisely match the printed forms available from the Metro Revenue Commission. Laser printers, ink-jet printers and bubble-jet printers, in good working condition, should give printouts of acceptable quality. Some high-resolution dot-matrix printers may give acceptable printouts. Thermal printers and low-resolution dot-matrix printers do not produce acceptable quality forms. 

Note: The Louisville Metro Revenue Commission does not offer technical support for Adobe® Acrobat software.