Trouble Viewing Our Forms


Adobe Acrobat Reader X


If you are having trouble viewing forms on our website, then you need to make sure that Adobe Acrobat Reader X is properly installed on your computer. 

If you do not have this software, click here to download a free copy. Please follow the manufacturer's instructions for installing and using this software. If you require technical assistance, please visit http://www.adobe.com or http://www.adobe.com/support/products/acrreader.html for support.

 Get Adobe Reader


System Requirements for Adobe Acrobat Reader X:
 

Windows

  • Intel® 1.3GHz or faster processor
  • Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 3 (32 bit) or Service Pack 2 (64 bit); Windows Server® 2003 (with Service Pack 2 for 64 bit; Windows Server® 2008 (32 bit and 64 bit); Windows Server 2008 R2 (32 bit and 64 bit); Windows Vista® Home Basic, Home Premium, Business, Ultimate, or Enterprise with Service Pack 2 (32 bit and 64 bit); Windows 7 or Windows 7 with Service Pack 1 Starter, Home Premium, Professional, Ultimate, or Enterprise (32 bit and 64 bit)
  • 256MB of RAM (512MB recommended)
  • 260MB of available hard-disk space
  • 1024x576 screen resolution
  • Microsoft Internet Explorer 7, 8, 9; Firefox 3.6, 4.0 or 6.0; Chrome
  • Video hardware acceleration (optional)

Note:  Microsoft Update KB930627 is required for both Windows XP SP2 64 Bit and Windows Server 2003 SP2 64 Bit.


Macintosh 

  • Intel processor
  • Mac OS X v.10.5.8 or 10.7
  • 512MB of RAM (1G recommended)
  • 415MB of available hard-disk space
  • 800x600 screen resolution (1024x768 recommended)
  • Apple Safari 4 for Mac OS X 10.5.8 and Mac OS X 10.6.7; Safari 5 for Mac OS X 10.6.7 - 10.6.8

Note:  The Louisville Metro Revenue Commission does not offer technical support for Adobe Acrobat software.


Printers   
 
All tax forms must be printed using a high quality printer and exactly match the printed forms available from the Metro Revenue Commission. Laser printers, ink-jet printers and bubble-jet printers, in good working condition, should give printouts of acceptable quality. Some high-resolution dot-matrix printers may give acceptable printouts. Thermal printers and low-resolution dot-matrix printers do not produce acceptable quality forms.