About Us

Jason Ballard
Jason Ballard
Director of Metro Technology Services 
Bio


Our Services
Metro Technology Services offers a variety of technology services to Louisville Metro Government, including:

  • Client and peripheral computer support
  • IT help desk services
  • Enterprise computing services
  • Support for enterprise email
  • Data storage
  • Support and maintenance of the city's data center
  • Support of the city's wide area network
  • Support and development of applications
  • Support of the city's award-winning website 
  • Much more 
Metro Technology Services By The Numbers:

  • 270 site locations
  • 2 data centers
  • 3,000 calls per month
  • 1,000 password resets per month
  • 5,500 users
  • 1300 servers & network devices
  • 3, 303 strands of fiber connecting the CityNet network
  • 120 TB of data stored
  • 595 TB of near line backup storage
  • 10,000 telephone users supported
  • 5,000 PCs, laptops & mobile devices