Strategic Goals

MTS Core Purpose
To enable Louisville Metro Government to deliver valued services to the community.


Core Values

- Open and honest communication -

-  Mutual respect -

- Teamwork and cooperation -

 - Integrity and professionalism -  


Vision
MTS will be the preferred partner and provider of technology to Louisville Metro. 

Mission

Be the preferred partner and provider of technology to Louisville Metro

Strategically align our services with our Customers and partners

Enable services to the business within a set of standards for the technology infrastructure

Partner with our Customers to proactively enhance business processes

Maximize value of existing and future technology investments

Continually improve technology awareness and knowledge

Utilize data-driven trend analysis for the betterment of Metro initiatives


Strategic Goal #1
Develop a goverance structure for technology that is embraced by our Customers and aligns us with the business.
  Strategic Goal #6
Increase the total value of technology investments.
Strategic Goal #2
Fully leverage enterprise solutions.
  Strategic Goal #7
MTS is recognized as a team of leaders who are committed to learning, taking risks, achieving results and modeling best practices.
Strategic Goal #3
Proactively improve communications within our organization and with our Customers and partners.
  Strategic Goal #8
Transform the technical infrastucture into an architecture that provides seamless access to a complete array of world-class services at reasonable cost.
Strategic Goal #4
Enable the MTS organization to become a trusted advisor and provider of services, leveraging technology as an enabler.
  Strategic Goal #9
Enable MTS to be recognized as a world-class organization and Louisville Metro as an urban leader through innovation and technology.
Strategic Goal #5
Ensure all MTS projects approved and/or managed by MTS are driven to meet the business objectives, budgets and MTS' project management guidelines.
  Strategic Goal #10
Enable each point of access to the MTS infrastructure to be a gateway that connects our customers (internal and external) to the services and information they need.