Ombudsman Contact

The Economic Development Department's Business Ombudsman is an additional resource for helping the public to navigate different government services.

The ombudsman's services include:

  • Resolving problems and complaints for businesses;
  • Helping all parties to identify and evaluate options for positive action;
  • Assisting with concerns that have not been resolved by other metro offices;
  • Recommending changes in policies or procedures for a positive effect for all businesses in the Louisville Metro area; and
  • Handling any questions concerning services, process, contacts or general suggestions.

To contact the Business Ombudsman please call 502.574.1515 or fill out the contact form below.

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