Codes & Regluations Launches New Tools

    Customer Service Search Portal

Search for:


Online Business Portal

  • On this site you can apply for our full range of permits including Building, Electrical, and HVAC (heating, air conditioning, etc.), helping you successfully complete your project safely and legally.


Report Something!

There are 4 ways to get started when you want to report something to Louisville Metro:

  1. Sign in anonymously - Just choose a service type and report it to us!
  2. Set up an Account - This will allow you to login in the future to report something to us and to see a history of your reports
  3. Login To your Existing Account
  4. Download our mobile app and report an issue on your phone!

What can you report?

  • Animals, Insects
  • Building & Construct
  • Business Concerns
  • Drainage & Flooding
  • Garbage & Recycling
  • Other Metro Issues
  • Other MSD Issues
  • Parks & Trails
  • Property Maintenance
  • Sewer Related Issues
  • Street & Sidewalk
  • Much more!


We are working hard to fix a few issues and bugs that have been identified and we appreciate your feedback and patience!

Jim Mims
Department of Codes and Regulations