eCustomer Services



We offer four areas of online customer service applications, pertaining to development permitting and property maintenance. Below are links to each service. 

Development Reporting
This service allows you to create reports of all Development Permits within our database (e.g., a report of all new single family residences issued for the month of February 2004).

Land Development Code
This is a web site that contains the Louisville - Jefferson County Metro Government Land Development Code.  The site is searchable and contains other features such as the Land Use Look Up application.

Open Record Request
If you are unable to find the information you need or the information provided is not detailed enough for you needs you can submit an Open Records Request to obtain a copy of our files on the property. This form is in PDF and Acrobat Reader is required to view.  To down load and install Acrobat Reader for free click here.

Permitting / Inspection Request
This service allows only registered contractors to obtain permits online and to request inspections for permits previously issued.

Permit Search
This service allows anyone to search our database of permits issued, view inspections results and print Certificates of Occupancy.

To search for the status of complaints about construction being done w/out permit use the Property Maintenance Case Search link below.

Property Maintenance Case Search
This service allows you to search and review our database of Property Maintenance cases including violation notices, penalties and up to the minute inspection results. You can also search the database for the status of complaints of construction without a permit.

Vacant Structure & Vacant Lot Reporting
Search our database for Vacant Structures and/or Vacant Lots by using the report generator.  You can define your search for specific neighborhoods or Louisville Metro Council Districts.  Click the linke below to open the report gerneration page.