Emergency Management Agency/MetroSafe


Before a Tornado
  • To begin preparing, you should build an emergency kit and make a family communications plan. Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.
  • Be alert to changing weather conditions. Look for approaching storms.
  • Look for the following danger signs:
    • Dark, often greenish sky
    • Large hail
    • A large, dark, low-lying cloud (particularly if rotating)
    • Loud roar, similar to a freight train.
    • If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

During a Tornado

If you are under a tornado warning, seek shelter immediately!  Most injuries associated with high winds are from flying debris, so remember to protect your head.

If you are in: Then:
A structure (e.g. residence, small building, school, nursing home, hospital, factory, shopping center, high-rise building)
  • Go to a pre-designated shelter area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of an interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.
  • In a high-rise building, go to a small interior room or hallway on the lowest floor possible.
  • Put on sturdy shoes.
  • Do not open windows.
A trailer or mobile home
  • Get out immediately and go to the lowest floor of a sturdy, nearby building or a storm shelter. Mobile homes, even if tied down, offer little protection from tornadoes.
The outside with no shelter
  • Immediately get into a vehicle, buckle your seat belt and try to drive to the closest sturdy shelter.
  • If your vehicle is hit by flying debris while you are driving, pull over and park.
  • Stay in the car with the seat belt on. Put your head down below the windows; cover your head with your hands and a blanket, coat or other cushion if possible.
  • If you can safely get noticeably lower than the level of the roadway, leave your car and lie in that area, covering your head with your hands
  • Do not get under an overpass or bridge. You are safer in a low, flat location.
  • Never try to outrun a tornado in urban or congested areas in a car or truck. Instead, leave the vehicle immediately for safe shelter.
  • Watch out for flying debris. Flying debris from tornadoes causes most fatalities and injuries

For more information on Tornadoes and what to do after, visit http://www.ready.gov/tornadoes

CodeRed Community Notification
Frequently Asked Questions

What Types of Alerts Can I Receive?

Emergency-to be used in the event there is an immediate danger to life or health.

General-to be used for information of developing issues, public announcements-i.e. mosquito fogging, chemical release-not posing an immediate threat, boil water advisories, etc.

Weather-the following Warnings are sent by the National Weather Service.

  • Tornado
  • Severe Thunderstorm
  • Flash Flood

What Do I Need to Do?

  • If you have a listed number then you should already be in the system for EMERGENCY calls only.
  • If you wish to receive General and/or Weather notifications you must register.
  • If you only use a cell phone you must register to receive any notification.
  • If you recently moved or changed your phone number, you must register.

How Do I Register?

  • Go to www.louisvilleky.gov
  • Follow the on-screen links and input your information
  • If you need assistance contact MetroCall 311


Currently relevent Public Service Announcements:

Trying to find a different PSA?

Check our archive!

There is much more information about carbon monoxide, generators, and home heating there!

Preparing for a Disaster
An emergency can strike anywhere, at any time. Are you prepared for disaster? Check out our Preparing for Disaster section to the left for tips to prepare for events such as extreme heat, extreme cold, floods, tornado warnings, and earthquakes.


With unpredictable severe weather conditions always in the forecast, please use caution when encountering downed power lines.

Use these tips when Planning for Disaster.

A Watch means inclement weather conditions / hazardous incident may occur in your area. Monitor weather conditions / hazardous incident closely.

A Warning means inclement weather conditions / hazardous incident is occurring or is imminent. Seek shelter immediately!

Learn how to protect yourself during various disasters. Click here.

All of Louisville's 9-1-1 call takers, dispatchers, and emergency management staff are operating out of one state-of-the-art facility: the MetroSafe building is located at 5th and Liberty Streets in downtown Louisville. ( Map it ). Read more about the facility.

Louisville Emergency Management Agency

The Louisville Metro Emergency Management Agency (EMA) is responsible for preparation, mitigation, response, and recovery from natural and manmade disasters through advance coordination with local, state and federal agencies. For more information regarding Louisville-Jefferson County Metro Emergency Management Agency, visit their website.

Click here for the latest Amber Alerts.

Louisville Metro Police

Louisville Fire & Rescue

Louisville Metro EMS