Communications - Training Unit

 

The Communications Center - Training Unit handles yearly academy training and in-service training for all new Communications Specialists.
 
The Training Unit staff also teaches Communications Overview for new police recruits, in-service classes to sworn and civilian members of Louisville Metro Police Department, and NCIC certification. All instructors are Kentucky Law Enforcement Council certified and some instructors have additional certifications such as American Heart Healthcare Provider CPR instructor, APCO emergency medical dispatch instructor and others. Each instructor has been promoted from working in the MetroSafe Communications Center. Combined, they have over 50 years of experience.

In addition to scheduling and conducting training and writing lesson plans, the instructors compose policies for Standard Operating Procedures, meet with communications trainees to chart progress, assist in developing a new computer aided dispatch training course and renew ongoing certifications.